Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, please email us at firstname.lastname@example.org and include your name, address, order number and reason for return.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be issued a refund.
- Any item that is returned more than 14 days after delivery will not be issued a refund.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment,
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 467 PO BOX 2598 , Newburgh, NY 12550, United States.
To return your product, you should mail your product to: 467 PO BOX 2598, Newburgh, NY 12550, United States
You will be responsible for paying for your own shipping costs for returning your item. The cost of return shipping will be deducted from your refund.